Our WorkBits
CareersContact us
Industries

Retail & Commerce

AI for Retail & Commerce: From data to customers who stay.

We build AI that turns customer, product, and inventory data into personalized experiences — higher conversion, leaner stock, and loyalty that compounds.

2–5×

increase in campaign ROI

10–30%

higher conversion rates

20–40%

reduction in inventory costs

15–25%

higher customer lifetime value

Our capabilities

Built for the realities of modern retail.

01

Customer Personalization

Real-time recommendations, offers, and content per shopper across web, app, email, and in-store.

Learn more

02

Merchandising Intelligence

Assortment, pricing, and promotion decisions powered by demand signals — not spreadsheets and guesswork.

Learn more

03

Inventory & Demand Forecasting

ML forecasting, replenishment automation, and markdown optimization that cut stockouts and overstock simultaneously.

Learn more

04

AI Customer Service

Conversational agents that resolve orders, returns, and product questions — escalating gracefully with full measurement.

Learn more

05

Store & Commerce Operations

Computer vision, queue analytics, and in-store intelligence from existing infrastructure — plus unified commerce workflows.

Learn more

06

Unified Commerce Data Platform

The modern data foundation — customer 360, product graph, and real-time events — that makes personalization and forecasting possible.

Learn more

From strategy to impact

A clear path to measurable value.

30 days

A focused use case in production.

  • Define and scope the use case
  • Connect customer and product data
  • Deploy and test with governance
  • Measure impact with a live dashboard

90 days

Expand to additional channels and categories.

  • Scale to more business units and channels
  • Integrate with commerce and ERP systems
  • Drive measurable conversion gains
  • Formalize governance and privacy controls

1 year

A more intelligent, connected retail enterprise.

  • Scale across the organization
  • Optimize and automate at scale
  • Maintain continuous compliance
  • Unlock new revenue opportunities

From complexity to clarity.

AI that turns shoppers into loyal customers.

Speak to our retail & commerce team